Returns process:
You can return your order for a refund of the amount paid within 10 days from the date of the invoice.
You can do this by sending an email to: [email protected]
The return process requires two basic conditions:
- Only return the product to Thoub Saghiri in the same condition in which it was delivered and in its original packaging.
- washed, scented, or used items will not be accepted.
Cancellation:
If you wish to cancel your order, you can do so by sending an email to: [email protected]
We need the following information:
within 2 hours from the time of order.
The amount will be refunded in the same way it was paid.
We are not responsible for the time required for this transaction to appear in your account, as it depends on the procedures of the bank you use.